Driving direct bookings from your hotel website can be a key strategy for increasing revenue and reducing the fees you pay to online travel agencies. Here are some tips for how to do it: Intuitive Hotel Websites Convert More Direct Bookings Make it easy for guests to book directly on your website. This means having… Continue reading How to Drive More Direct Bookings from Your Hotel Website
As the hotel industry continues to evolve, it’s important for hotel owners and managers to stay up to date on the latest technology trends. Here are some of the top hotel technology trends to watch for in 2023: Overall, these are just a few of the hotel technology trends to watch for in 2023. By… Continue reading Latest Hotel Technology Trends To Watch Out For in 2023
A cloud hotel property management system (PMS) is a software platform that allows hotels to manage their operations and guest information using cloud-based technology. Instead of installing and maintaining software on individual computers or servers, hotels can access the PMS and its features through the internet using a web browser. One of the main benefits… Continue reading What is a Cloud Hotel PMS (Property Management System)?
The Rise of Live Chat Support Customer service is the heartbeat of any SaaS or software related business. Even with a near perfect product, your platform will always be judged by the quality and responsiveness of the technical support agents. Even with the rise of AI support tools such as messenger bots to answer support… Continue reading Outsourcing Live Chat Support